About FTTH-CUSTOMER

FTTH-CUSTOMER is a dedicated support and service management app provided by your internet service provider (ISP) to help you efficiently manage your FTTH, Air Fiber, Broadband, Leased Line, or any other internet service.

With this app, users can easily:
✅ Register complaints for issues like:

• Red light errors on routers/modems
• Slow internet speed or connectivity problems
• Telephone line issues (incoming/outgoing)
• Internet downtime or disruptions

The app ensures that your complaints are quickly routed to the support center through a predefined resolution process designed by the FTTH-SUPPORT team.

Key Features & Services

📌 Service Requests & Account Management

• Request new connections or refer leads to your service provider
• Add family members to your existing connection
• View available internet plans and service provider offerings
• Access billing guides and payment links (if provided by your ISP)

📌 Additional Customer Services

• Apply for a Static IP
• Change your current plan as per requirements
• Request updates for registered mobile number or email ID

📌 Connectivity & Performance Tools

• Request connection shifts when relocating
• Send callback requests to your registered service number
• Refer friends and family for new connections

📌 Network Monitoring & Speed Tests

• Check connection speed using built-in speed test tools
• Monitor daily data usage (upload/download statistics)
• View and verify all connected devices on your WiFi ONU/network

📌 Real-Time Notifications & Feedback

• Get instant alerts when your complaint is assigned or resolved
• Receive important announcements from your ISP
• Rate and review technicians after complaint resolution

With FTTH-CUSTOMER, managing your internet services has never been easier! Experience seamless support, quick issue resolution, and enhanced service management—all in one app.

📲 Stay connected, stay hassle-free!

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