The system can fetch and upload billing, verification, and customer details for BSNL TIPs.

The system automates the entire process of complaint booking and resolution for all customers, enhancing efficiency.

It includes a web portal, customer app, and merchant app, providing accessibility across different devices.

Business owners and managers can send live notifications to specific customer groups, individual customers, or all network customers.

The system allows for the bifurcation of roles (manager, dy manager, subcontractor) within the same account, facilitating better management.

The app can be labeled according to the business's branding needs.

A comprehensive dashboard displays the total customer list, categorizing leased line customers and those with unpaid bills, along with automated reminders.

The customer app supports the integration of Over-The-Top (OTT) service packs.

Different roles (manager, dy manager, sales executive, technician) are defined within the merchant app for tailored access and functionality.

Customer address navigation is linked to complaints, aiding technicians in reaching repair locations efficiently.

The system includes modules for callback requests, shifting requests, and lead management within the merchant app and web portal.

In case of global network outages, the system allows for mass communication to keep all customers informed.

A sales incentive plan for ISP employees, a regulatory commission that oversees ISPs, or a scheme to recognize ISPs for specific achievements.

Past commissions of customers

The customer app offers functionalities such as password reset, router restart, and monitoring the number of connected devices.

New customer setup is simplified with a one-click configuration process.